Contact us

You may contact us in a number of ways: 

Email us at: [email protected] 

Telephone us at 01481 714784 (between the hours of 9-5.30pm Monday-Saturday)

Write to us at the address below:-

Shoes for Children (Sole Mates Ltd)

24 Commercial Arcade

St Peter Port





Customer Complaints:

We aim to offer a friendly, efficient service to our customers.  If, for any reason, you feel that our service has not met your expectations, or you simply have any suggestions for how we might improve our service then please contact us by email on [email protected]

We will aim to respond to your complaint or query within 24 hours and will agree a course of action with you where appropriate. Our aim will always be to correct a situation in such a way as to ensure you are satisfied and we will keep you informed whilst a problem is being resolved.

1 FAQs
1.1 When should my baby start wearing shoes?

When your baby is taking their first steps at walking.  Baby shoes will help provide protection, warmth and encouragement to start walking.  Flexible fitted shoes give grip to assist their walking development.

Correctly fitted shoes let feet develop naturally, and consider the length, width, shape and depth of their feet.  Fitting a baby with poorly fitting shoes early on can damage their feet, and this in turn can affect them for the rest of their lives.


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